Refer a patient

We accept referrals from GPs, specialists, allied health professionals and case managers.

How to refer

Send
Email referrals to [email protected] (subject: Patient referral) or call (02) 9701 0477. Workers compensation and CTP: include the insurer's written approval.
Include
Reason for referral, relevant history, current medications, any imaging and your contact details. Funded care: add the scheme documents.
We report back
With the patient's consent: findings, management and recommended follow-up.

Urgent? Don't email. Arrange same-day medical care, then phone us. Within days (e.g. pre-ulcerative callus)? Call for the next available appointment. Cold, pale or blue foot: emergency department or 000.

Email a referral Call about a referral

Email is not a secure portal. Referrals reach our Gmail inbox (may be stored outside Australia) and are added to the patient's record. No reply after three clinic days (Tue, Wed, Fri, Sat)? Call us. Please tell the patient you're referring them.

At a glance

Scope: Diabetic and high-risk foot checks, nail surgery under local anaesthetic, flat feet checks, lower-limb performance checks, orthoses, shockwave, strength rehab, CAM walker boots. We look beyond the foot, to the knee and hip.
Co-managing: Tell us your plan; we can focus on the foot, footwear and orthoses and, with the patient's consent, send you our findings.
Languages: Front desk: English, Cantonese, Mandarin. Jasem Waizani (Tue): Arabic, English. Jonathan Ho: Cantonese, Mandarin, Vietnamese, English (Tue, Wed, Fri, Sat).

Funding schemes

GP care plan (Medicare)

GPCCMP, or GPMP/TCA written before 1 July 2025 (until 30 June 2027). 5 services per calendar year, shared. Report after first and last service.

DVA

GP referral to podiatry on the DVA referral form (D0904), for a Veteran Gold Card or eligible White Card holder. Please contact us before booking to confirm the arrangement. Patient information: DVA podiatry.

NDIS

Plan-managed or self-managed participants; send the plan manager's details. We charge within the NDIS Pricing Arrangements price limits and invoice the plan manager, or the participant if self-managed. Not a registered NDIS provider, so NDIA-managed funding can't be accepted. Service agreements: email [email protected] with the subject 'NDIS service agreement' (no clinical notes). Patient information: NDIS podiatry.

Workers compensation & CTP

Insurer's prior written approval (email approvals and referrals to [email protected]), claim number, and Claims Adviser/Case Manager's name, phone and email. Initial consultation is 1 hour (please call to book it); costs agreed beforehand. For workers compensation and CTP, we send the insurer an Allied Health Treatment Request (AHTR) when further treatment is needed, and clinical updates to the case manager and GP. Invoices and remittance: the same email · Medcentre Podiatry Pty Ltd, ABN 79 604 620 117. Patient information: workers compensation & CTP.

Aged care & Support at Home

We don't visit facilities or homes; residents and Support at Home clients are seen at our Burwood clinic (lift, step-free route), and a carer is welcome to come. Email the service agreement and required provider documents; agree services and payment with us before booking.

Patient versions: Funded care.