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Tried orthotics already?

A fresh look, and a plan that fits you and the shoes you wear

Still sore in your orthotics?

Orthotics may not help if the fit needs adjusting, they're working against your shoes, or something else is driving the pain. A review looks at the device, your shoes and the original diagnosis together. It may lead to an adjustment, a different shoe, exercises, or no replacement device at all.

How we can help at Burwood Podiatry

Our goal is a plan that fits you and the shoes you actually wear. We look at the device, your shoes and the original diagnosis together.

Been somewhere before? We'll explain what we see in plain words and focus on what helps you now. How we take a fresh look →

  • A review of your orthotics in your usual shoes, wherever they were made
  • A fresh look at the diagnosis, in case something else is driving the pain
  • Recommendations on different shoes or exercises: strength and rehab
  • Adjustments included for the first three weeks on mid-tier and premium orthotics we fitted, with the podiatrist who fitted them
  • A quote and options if a new device would help: orthotics

What you can do at home

  • Wear new orthotics in gradually: start with about an hour and build up over a week
  • Use them in roomy, fastened, low-heeled shoes they fit properly
  • Mild aches while adjusting are common; stop if they cause blisters or new pain
  • Bring them, your usual shoes and any reports to your appointment

When to get it checked

  • Orthotics that cause blisters, new pain or make existing pain worse
  • No benefit after about 8 weeks of wearing them
  • Your feet, weight, activity or shoes have changed
  • Diabetes or reduced feeling and a device has rubbed the skin: stop wearing it and get same-day care

With diabetes or reduced feeling, if a device has rubbed a blister or broken skin, stop wearing it and get same-day care. Emergency, or a foot that suddenly turns cold, pale or blue? Call 000.

Orthotic review questions

I paid for orthotics and I'm still sore: what now?

Orthotics may not help if the fit needs adjusting, they're working against your shoes, or something else is driving the pain. Bring them, the shoes you wear most and any reports: we review the device, your shoes and the original diagnosis together, and a new pair isn't automatic.

Can you review orthotics made elsewhere?

Yes. Bring them in your usual shoes, wherever they were made, plus any pharmacy insoles you've tried. We'll re-evaluate them as part of your assessment and go from there.

Will I need new orthotics?

Not automatically. It depends on your medical history, what we find in your assessment, and whether your feet have changed in ways that affect your daily life. If a new device would help, we'd advise so, and you'll get a quote and options to consider.

How much is an orthotic review?

A standard appointment, from $112 for 30 minutes. If we fitted mid-tier or premium (customised) orthotics in the last three weeks, adjustments with your fitting podiatrist are included in the price you paid for them.

What if my new orthotics feel uncomfortable?

Let us know. When we fit mid-tier or premium (customised) orthotics, adjustments for the first three weeks with the podiatrist who fitted them are included in the price, so we can fine-tune the fit and support until they feel right. If you need more than an adjustment, we can book extra time (a standard appointment) so your feet get properly looked after. Book your adjustment online or call (02) 9701 0477.

Where to next

Sources

Reviewed by Burwood Podiatry · November 2026