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Still sore in your orthotics?

Still sore after trying orthotics? That can be disappointing. Bring your devices and shoes so we can review their fit, your symptoms and previous advice together.

We’ll explain whether an adjustment, different care or further assessment makes sense. Coming in for a review doesn’t mean starting again with a new device.

How we review what is—and is not—working

• We clarify what the orthotics were meant to help, how long and when you wear them, and what discomfort remains.
• We review the device in your usual shoes and consider fit, position, wear, movement and whether the original problem needs reassessment.
• We explain what appears useful, what remains uncertain and whether an adjustment, footwear change, rehabilitation or another opinion may help.
• We agree on one next step and how to judge it before discussing replacement devices.

Why it might still be sore

Off-the-shelf insoles offer a broad fit. Specific support can be modified or prescribed around your feet and shoes.

• Wearing-in advice — how you have used the device and any new or ongoing pain help guide whether it needs review
• Close, but needs adjusting — the shape or support may need review to see whether an adjustment could be useful.
• Working against your shoes — the footwear it’s going into is too soft, too shallow or the wrong shape for the device to do its job.
• A different contributor — sometimes the original diagnosis is worth revisiting, because the orthotic is addressing one problem while something else is driving the pain.
• Other care may be needed — we review whether footwear changes, exercises, device adjustments or another assessment may be appropriate.

Tell us what you hoped the orthotic would help with and how it has felt in use. This helps frame the review and discussion of your options. You can also compare orthotics and insole choices or read what happens during a foot, walking and movement assessment.